https://nhss.zendesk.com/hc/en-gb 2026-06-03T04:13:52Z https://nhss.zendesk.com/hc/en-gb/articles/13276400601885-Introduction-to-IPR-3-8 2023-09-01T07:17:18Z https://nhss.zendesk.com/hc/en-gb/articles/13276459941277-Users 2023-09-01T07:27:13Z https://nhss.zendesk.com/hc/en-gb/articles/13276562434461-Adding-a-User-Account 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/articles/13276643403421-Adding-additional-permissions 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/articles/13281875358749-Passwords 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/articles/13281930251165-Forgotten-Password-Changing-Password 2024-08-23T14:02:45Z https://nhss.zendesk.com/hc/en-gb/articles/13281985568925-Logging-In 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/articles/13281995442589-Edit-User-Details-Settings 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/articles/13282271600157-The-Home-page-Navigation 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/13282319942301-Adding-a-Region 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/articles/13282381607453-Locations-Hierarchy 2023-09-01T11:28:41Z https://nhss.zendesk.com/hc/en-gb/articles/13282447578269-Deleting-a-Region 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/articles/13282471811101-Editing-a-Region-Name 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/articles/13282494285981-Adding-a-Site 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/13282539601181-Deleting-a-Site 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/articles/13282554331037-Editing-a-Site-Name 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/13282584433437-Adding-a-Building 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/13282631535005-Deleting-a-Building 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/13282681667997-Editing-a-Building-Name 2024-08-23T14:32:33Z https://nhss.zendesk.com/hc/en-gb/articles/13282685307421-Adding-a-Floor 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/13282733663901-Deleting-a-Floor 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/13282762671133-Editing-a-Floor-Name 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/articles/13282785809693-Adding-a-Room 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/13282811997085-Deleting-a-manually-created-Room 2024-08-23T15:15:25Z https://nhss.zendesk.com/hc/en-gb/articles/13282859611037-Editing-a-Room-Name 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/13282871260445-Map-Pins 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/13282882666397-Map 2024-08-23T15:06:18Z https://nhss.zendesk.com/hc/en-gb/articles/13282895606173-Adding-a-Pin 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/articles/13282909669533-Editing-a-Pin-location 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/13282923260829-Removing-a-Pin 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/articles/13282943974941-Adding-a-location-address-to-a-Pin 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/articles/13282971203613-Drawings 2023-09-01T11:56:28Z https://nhss.zendesk.com/hc/en-gb/articles/13283008289437-How-to-publish-an-As-Built-drawing 2024-08-23T15:15:25Z https://nhss.zendesk.com/hc/en-gb/articles/13283019534237-Viewing-a-drawing 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/13283070134173-How-to-create-rooms-from-an-As-built-drawing 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/articles/13364417254301-User-Guide-Download 2023-09-05T11:25:50Z https://nhss.zendesk.com/hc/en-gb/articles/14650533690909-NHSS-Terrier-Full-User-Guide 2023-11-07T07:53:15Z https://nhss.zendesk.com/hc/en-gb/articles/14650688349213-Full-Leases-PDF-User-Guide 2023-11-07T07:55:11Z https://nhss.zendesk.com/hc/en-gb/articles/14651220431517-Permissions-Granting-access-to-Leases-Module 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/articles/14651496046493-Accessing-the-Leases-Module 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/14651583604637-Add-New-Lease-or-Licence-initial-section 2024-08-23T13:48:41Z https://nhss.zendesk.com/hc/en-gb/articles/14651672477725-New-Other-Agreements 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/articles/14651872147229-Diary 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/articles/14651896253213-Focus-on-Events-for-Different-Dates 2024-08-23T14:32:33Z https://nhss.zendesk.com/hc/en-gb/articles/14651954548893-Add-a-User-Event-to-the-Diary 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/articles/14651992761117-Adjust-Visible-Content-of-the-Diary 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/articles/14652027273501-Setting-up-Email-Reminders 2024-08-23T14:02:45Z https://nhss.zendesk.com/hc/en-gb/articles/14652082198813-Transfer-Diary-Event-Ownership 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/articles/14652152234909-Editing-an-Agreement 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/14652350106525-Context-Menu-Explained 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/articles/14652529374109-Detailed-Data-Tabbed-Pages 2024-08-23T14:02:46Z https://nhss.zendesk.com/hc/en-gb/articles/14652611521821-Agreement 2024-08-23T14:32:33Z https://nhss.zendesk.com/hc/en-gb/articles/14652668057373-General 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/14652797005725-Rental-Fee-Payments 2024-08-23T15:06:18Z https://nhss.zendesk.com/hc/en-gb/articles/14652846052893-Contacts 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/articles/14652936078365-Property 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/14652941985693-Linking-a-Lease-to-a-Property 2023-11-07T09:29:35Z https://nhss.zendesk.com/hc/en-gb/articles/14652994449949-Detailing-specific-rooms-for-Property-Lease 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/articles/14653008652573-Checking-if-a-Property-has-a-Lease-attached 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/14653097052829-Live-Leases-Data 2023-11-07T09:35:03Z https://nhss.zendesk.com/hc/en-gb/articles/14653140636573-View-Graphic-Reports 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/articles/14653178442013-Lease-External-Spaces 2024-08-23T15:15:25Z https://nhss.zendesk.com/hc/en-gb/articles/14653277871645-Rent-Reviews-Fee-Reviews 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/articles/14653603271837-Break-Options 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/articles/14653673427613-Service-Charges 2024-08-23T15:06:18Z https://nhss.zendesk.com/hc/en-gb/articles/14653790145565-Maintenance-repairs-cleaning-and-decorations 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/14653949519773-No-Alterations-Allowed 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/14654011767709-Alterations-Allowed-or-Alterations-Subject-to-Landlords-Consent 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/articles/14654114761245-Insurance 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/articles/14654421002781-Contacts 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/articles/14654573721885-Agreement-search 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/articles/14654695740829-Rent-Records 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/14654879719069-Service-charge-records 2024-08-23T15:15:25Z https://nhss.zendesk.com/hc/en-gb/articles/14655010898077-Relationships 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/articles/14655094748445-Sublease 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/articles/14655394506013-General-Notes 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/articles/14660916027677-Navigating-the-Appraisal-Module 2024-08-23T13:48:41Z https://nhss.zendesk.com/hc/en-gb/articles/14660937640989-Setting-User-Permissions 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/articles/14661066449309-User-Preferences 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/articles/14661133775261-Viewing-Survey-Data 2024-08-23T14:02:46Z https://nhss.zendesk.com/hc/en-gb/articles/14661280565021-Add-Survey-Fields 2024-01-30T18:52:04Z https://nhss.zendesk.com/hc/en-gb/articles/14661302669213-Add-a-survey 2024-08-23T13:48:41Z https://nhss.zendesk.com/hc/en-gb/articles/14661354186781-Configuring-a-survey 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/14661459949597-Configure-Priorities 2024-08-23T14:32:33Z https://nhss.zendesk.com/hc/en-gb/articles/14661549983773-Configure-Risks 2024-08-23T14:02:46Z https://nhss.zendesk.com/hc/en-gb/articles/14661682596637-Adding-a-facet 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/articles/14661888190493-Adding-a-Category 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/14661922497437-Adding-a-Major-Element 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/articles/14661950527645-Adding-a-Sub-Element 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/articles/14661956432541-Setting-Element-Visibility 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/14662138822429-Editing-a-facet 2024-08-23T14:32:34Z https://nhss.zendesk.com/hc/en-gb/articles/14662321592989-Add-locations 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/articles/14662370271389-Update-Locations 2024-08-23T15:06:18Z https://nhss.zendesk.com/hc/en-gb/articles/14662375330333-Remove-Locations 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/articles/14662481859741-Adding-and-Editing-Survey-Data 2024-08-23T13:48:41Z https://nhss.zendesk.com/hc/en-gb/articles/14662554233885-Copying-Sub-Element-data 2024-08-23T12:31:51Z https://nhss.zendesk.com/hc/en-gb/articles/14662691674269-Adding-and-Removing-Attachments 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/articles/14662767155357-Deleting-Survey-Data 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/articles/16744068092829-IPR-3-9-SAMS-NHS-Scotland-Release-notes-Version-3-3-09-01-2024 2024-05-23T15:59:46Z https://nhss.zendesk.com/hc/en-gb/articles/19070164343837-IPR-3-9-SAMS-NHS-Scotland-Release-notes-Version-3-5-12-04-2024 2024-10-09T13:35:12Z https://nhss.zendesk.com/hc/en-gb/articles/22151428568221-IPR-3-9-SAMS-NHS-Scotland-Release-notes-Version-3-7-08-10-2024 2024-11-12T10:34:25Z https://nhss.zendesk.com/hc/en-gb/articles/22937839303069-IPR-3-9-SAMS-NHS-Scotland-Release-notes-Version-3-8-30-10-2024-CURRENT 2024-11-12T10:42:03Z https://nhss.zendesk.com/hc/en-gb/articles/23801169899549-Micad-Reports-Release-notes-Version-1-3-16-10-2024 2025-06-09T10:16:18Z https://nhss.zendesk.com/hc/en-gb/articles/23801301562525-MAC-Release-notes-Version-1-1-16-10-2024-CURRENT 2024-12-17T16:26:38Z https://nhss.zendesk.com/hc/en-gb/articles/27993677639325-Micad-Reports-Release-notes-Version-1-4-28-05-2025 2025-12-15T14:42:44Z https://nhss.zendesk.com/hc/en-gb/articles/30376975351197-MAC-Release-notes-Version-1-2-01-09-2025-CURRENT 2025-09-16T14:37:22Z https://nhss.zendesk.com/hc/en-gb/articles/32589872833693-Micad-Reports-Release-notes-Version-1-5-16-12-2025 2026-02-09T10:49:41Z https://nhss.zendesk.com/hc/en-gb/articles/33832498474781-Micad-Reports-Release-notes-Version-1-6-09-02-2026 2026-04-28T10:39:32Z https://nhss.zendesk.com/hc/en-gb/articles/35697192873629-Micad-Reports-Release-notes-Version-1-7-28-04-2026-CURRENT 2026-04-28T10:40:46Z https://nhss.zendesk.com/hc/en-gb/sections/11907441781917-User-guides 2024-08-23T15:56:48Z https://nhss.zendesk.com/hc/en-gb/sections/13276384680605-Introduction 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/13276414206365-Users 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/sections/13281991739037-Navigation 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/sections/13282338711965-Locations-Hierarchy 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/13282866518813-Map 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/sections/13282967068317-Drawings 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/sections/13364422654749-User-Guide 2023-09-05T11:25:51Z https://nhss.zendesk.com/hc/en-gb/sections/14639819191453-Full-PDF-User-Guide 2024-08-23T15:06:19Z https://nhss.zendesk.com/hc/en-gb/sections/14650545260829-Full-PDF-Guide 2023-11-07T07:53:15Z https://nhss.zendesk.com/hc/en-gb/sections/14650616113053-Full-PDF-User-Guide 2023-11-07T07:55:11Z https://nhss.zendesk.com/hc/en-gb/sections/14651151125405-Permissions-Granting-access-to-Leases-Module 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/sections/14651291688733-Accessing-the-Leases-Module 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/sections/14651535602333-Add-New-Lease 2024-08-23T15:09:16Z https://nhss.zendesk.com/hc/en-gb/sections/14651717964317-Diary 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/14652090193949-Editing-an-Agreement 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/sections/14652553005213-General 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/sections/14652837082397-Contacts 2024-08-23T13:30:29Z https://nhss.zendesk.com/hc/en-gb/sections/14652893407517-Property 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/sections/14653194488477-Rent-Reviews-Fee-Reviews 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/sections/14653536839581-Break-Options 2024-08-23T14:38:27Z https://nhss.zendesk.com/hc/en-gb/sections/14653627959581-Service-Charges 2024-08-23T15:06:18Z https://nhss.zendesk.com/hc/en-gb/sections/14653743383453-Maintenance-repairs-cleaning-and-decorations 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/sections/14653830949533-Alterations 2024-08-23T15:24:17Z https://nhss.zendesk.com/hc/en-gb/sections/14654048835357-Insurance 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/sections/14654132994717-Contacts 2024-08-23T11:16:36Z https://nhss.zendesk.com/hc/en-gb/sections/14654400327581-Agreement-search 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/sections/14654584749981-Rent-Records 2024-08-23T15:12:20Z https://nhss.zendesk.com/hc/en-gb/sections/14654748336285-Service-charge-records 2024-08-23T15:15:25Z https://nhss.zendesk.com/hc/en-gb/sections/14654957973021-Relationships 2024-08-23T14:57:39Z https://nhss.zendesk.com/hc/en-gb/sections/14654978542877-Sublease 2024-08-23T12:35:56Z https://nhss.zendesk.com/hc/en-gb/sections/14660894003229-Permissions 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/14661041395357-Surveys 2024-08-23T15:09:17Z https://nhss.zendesk.com/hc/en-gb/sections/14661179068061-Creating-a-Survey-Template 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/14662261642269-Adding-Updating-and-Removing-Locations 2024-08-23T15:56:47Z https://nhss.zendesk.com/hc/en-gb/sections/14662417705629-Adding-and-Editing-Survey-Data 2024-08-23T15:20:16Z https://nhss.zendesk.com/hc/en-gb/sections/16743904689693-IPR-Release-Notes 2024-11-12T10:42:03Z https://nhss.zendesk.com/hc/en-gb/sections/23801075754525-Reports-Release-Notes 2026-04-28T10:40:46Z https://nhss.zendesk.com/hc/en-gb/sections/23801266798493-MAC-Release-Notes 2025-09-16T14:37:22Z https://nhss.zendesk.com/hc/en-gb/categories/11907367708189-Fire-Incident-Portal 2024-12-17T16:24:24Z https://nhss.zendesk.com/hc/en-gb/categories/11907407062685-Appraisal 2024-12-17T16:24:24Z https://nhss.zendesk.com/hc/en-gb/categories/11907411363485-Leases 2024-12-17T16:24:24Z https://nhss.zendesk.com/hc/en-gb/categories/13276296513693-Core-IPR 2024-12-17T16:24:24Z https://nhss.zendesk.com/hc/en-gb/categories/14201552315165-Terrier 2024-12-17T16:24:24Z https://nhss.zendesk.com/hc/en-gb/categories/23801054576413-Reports 2026-04-28T10:40:46Z https://nhss.zendesk.com/hc/en-gb/categories/23801193268637-Micad-Analytics-Centre-MAC 2025-09-16T14:37:22Z